Privacy Policy

Last updated: April 29, 2026

MockVault ("we", "us") makes a Photoshop mockup plugin sold at mockvaultps.com. This page is the short, plain-English version of what we collect and what we do with it. We try to collect the minimum we need to make the product work.

What we collect

• Email address. Tied to your purchase and your account dashboard. Used to deliver your license key, magic-link sign-ins, support replies, and occasional product updates (no marketing without consent).
• Payment details. Handled entirely by Stripe — we never see your full card number. Stripe shares only metadata with us (last 4 digits, country, success/failure).
• License + activation data. Your license key, the devices you've activated MockVault on (a stable random ID + a label like "Photoshop 2024 (Windows)"), and timestamps for first/last seen. This lets you manage your active devices from your dashboard.
• Browser analytics. The marketing site uses Meta Pixel for ad attribution. The plugin itself does not.
• First-party usage analytics. The marketing site records pageviews and a few conversion events (CTA clicks, sign-in started/completed) into our own Supabase database. Visitors are counted with a daily-rotating server-side hash of IP + user-agent — no cookies, no localStorage, no cross-site tracking. The hash rotates every 24 hours and cannot be reversed. If you sign in to your account, the events that happen after sign-in are linked to your user ID so we can debug your sessions if you ask for help.

What we don't collect

• Your designs, files, or anything you make in Photoshop — the plugin reads from a public mockup library and writes to your active document. Nothing leaves your machine.
• Cookies on the marketing site beyond what's needed for Meta Pixel attribution. Our first-party analytics is cookieless.
• Anything from your local file system besides the plugin's own settings.

How we use it

• To deliver your license, fulfill your purchase, and let you re-download the plugin from your dashboard.
• To verify your license activation in Photoshop (the plugin pings our server with your license key + device ID).
• To respond to support questions you send us.
• To track ad performance via Meta Pixel — aggregated, not used to identify you individually.

Who we share it with

• Stripe — payment processing.
• Supabase — database + auth + edge functions hosting our backend.
• Cloudflare — hosts the mockup library files.
• Resend — sends transactional email (license key, sign-in links, receipts).
• Netlify — hosts this website.
• Meta — receives ad-related events (page views, checkout starts) via the Pixel.

We do not sell your data, ever.

Your rights

You can:

• Access your data — sign in at mockvaultps.com/account to see your licenses + active devices.
• Delete your account and license records — email support@mockvaultps.com and we'll handle it within 7 days.
• Opt out of analytics — use a browser that blocks Meta Pixel (Brave, Firefox + uBlock, Safari) and we'll never see you. Our first-party analytics also respects the browser Do Not Track signal — if it's on, we don't record any events from your visit.

Data retention

License + activation records are kept for as long as your license is active, plus 12 months for tax/refund records. After that, identifying details are anonymized.

Contact

Questions about this policy or your data: support@mockvaultps.com.

Changes

If we make material changes to this policy we'll update the "Last updated" date and email anyone with an active license at least 14 days before the change takes effect.